Introduction
The surge in people working from home since the COVID pandemic originally hit has dramatically increased the desire of homeowners to improve their yards, giving them extra living space, enhancing their quality of life, and providing a greater connection with the outdoors. It also accelerated the adoption of remote services and shopping, and there’s no turning back.
When designers couldn’t visit homes due to the pandemic to physically measure land areas, we changed our business model and invested heavily in precision satellite mapping and computer-aided technology to offer fully remote design services. We introduced a virtual high-quality 3D design package as part of our online marketplace done at a fraction of the time and typical cost required for designs industry wide. This was a bold, but achievable goal due to the huge volume of customers that are looking for affordable, quality yard renovations and productivity improvements in the design process combined with the added benefit of having plants shipped directly to their homes.
Since that time, we’ve continued to expand the services, partners, and products available all through our online fully integrated ShrubHub online marketplace, making it even more convenient for customers to use a single, connected platform for yard renovations, nationwide plant delivery, products, and services in the US and beyond.
About ShrubHub
The ShrubHub marketplace uniquely offers everything a homeowner needs to expedite, enhance, and simplify the experience of yard renovation. We have over 20 years of experience in the landscaping and e-commerce industry, enabling us to offer the latest technology and an exceptional customer experience.
ShrubHub’s 3D design packages and unique one-stop-shop for the services, plants, hardscape, and landscape products, have boldly revolutionized the entire industry. Homeowners on any budget can work with certified industry experts to design, plan, and build their yard from the comfort of their home.
Everywhere we looked, companies charged over three times our rate for a yard design. We made those same high-quality yard designs accessible and affordable by creating a network of experienced designers who put just as much passion and effort into designing one small patio as they would a 2-acre project.
Impact
For far too long the landscaping industry has lacked innovation and creativity. To address that void, we teamed up with top designers, software engineers, and project managers to create ShrubHub, offering beautiful, and functional landscaping designs at the best price and we built a comprehensive, user-friendly marketplace for all landscaping needs.
Typical designs in the industry can be between $2,000 and $4,000 and take 45 days. With our investment in cutting-edge technology, talent, and processes we provide high-quality 3D designs in less than 15 days for about $300.
Our process is 100% focused on bringing the customer’s dream yard to life. We offer design and décor consultations with in-house experts, along with shopping carts where customers can purchase plants, trees, yard furnishings and other items from us. We also team with local certified landscape contractors who can install patios and yards in their area.
This is done with as much efficiency and little overhead, as possible. Our team is fully remote, enabling us to pass the savings on to our customers. Our marketplace provides a complete design experience with customized shopping lists, design edits, and door-to-door shipping from our exclusive nursery that contains thousands of plants, succulents, and trees.
Sustainability is a priority for our customers, and we offer flowers, and trees native to particular regions. This includes meeting stringent environmental standards—such as using drought-tolerant plants, weather-friendly grass, water conservation irrigation plans, and strategically placed rocks, stones, and other materials.
We’re in all 50 states in the US and launched in Australia in 2021 and Canada in 2022. So far, ShrubHub has helped more 50,000 families design and build their ideal yards in these countries and see every element in stunning 3D. As the fastest-growing international garden marketplace, we intend to continue to expand into additional countries worldwide.
Our customers are very satisfied with our marketplace, affordable prices, and high-quality yards. Verified customer ratings, which appear on the ShrubHub website, are at 4.8 out of 5 based on 1,022 reviews.
Scalability
Our model of a centralized online marketplace for design and renovation needs has proven to be highly scalable. We’ve built powerful databases that enable us to team with hundreds of local contractors, nurseries, and product suppliers and ensure that each region offers plants based on its unique, dynamic weather patterns and characteristics.
Other landscaping companies focus on regional services, but ShrubHub maximizes the economies of scale and makes its broad range of services and products available throughout the entire United States and beyond. Our plant database technology uses a national network that is updated daily and can be tailored to the climate in each region.
No matter how big or small the project might be, or location, our ShrubHub designs, plants, products, and services have led the way in creating affordable, high-quality yards. A newly introduced shipping service now makes it possible to deliver plants and products to customers very quickly and do this at a fraction of the traditional rates — giving customers more flexibility when ordering plants from locations outside of their local area.
Transparency
We make it easy to empower our customers to transform the way they renovate their yards by providing everything they need. Design package pricing packages, which offer full landscaping designs, are listed on our website, and are backed by a 30-day guarantee.
Customers can also shop for products from the ShrubHub marketplace, plant nursery, get inspired by different styles – from Mediterranean, Modern Zen, Coastal, Rustic Farm, Tuscan, and other styles – and see photos of renovations and unique requirements and design elements for specific regions and states in the online gallery. They can also access customer reviews, along with before-and-after pictures of yard transformations to give them ideas.
H-Factor
ShrubHub is boldly designed for a world that has embraced the power of a global remote landscaping garden marketplace. We provide affordable, high-quality professional designs, plants delivered directly to homes, services, and products connected with a vast infrastructure of local contractors. The company utilizes highly talented landscape designers with years of experience. Our support center training staff, for example, has been recognized for excellence in customer support. We also provide technology support for most of our strategic partners and business vendors.
In addition, we offer landscape design and plant educational resources to our customers, which include free guidebooks and a blog that focuses on recommendations, tips, sustainability, landscaping, yard maintenance, and much more.
While most other landscaping design companies only provide limited services within very specific regions, ShrubHub boldly provides a complete marketplace with high-quality services and products and a broad reach at a very affordable rate.