Employee expatriations are stressful, cost and time-consuming. The Global Mobility departments align their activities with the global strategy: How do we contribute to the company‘s strategic goals („Renewal Agenda“ of HR)?
How can we reduce redundancies in our processes internally and with other providers?
What impact can global mobility have on employer branding?
Together with Allianz we built IND (Intelligent New Destination), an ecosystem of digital platforms with an employee portal at the core. We designed this portal and the related ecosystem with a greenfield approach to reinvent the whole global assignment experience for the assignees as well as for HR.
The key benefits of IND in a nutshell:
Simplicity – Reduce process (80+ process steps) and interface (90+ interfaces) complexity through digital ecosystem.
Efficiency – Save costs by optimizing global mobility operations and bundling services. Global Mobility shall take on a strategic driver role.
Quality – Increase process quality with transparent, automated tracking and reporting. Resilience of process quality is not random.
The IND is an online platform with an associated mobile app to which all internal and external stakeholders have access. The IND is linked to various other platforms via API interfaces and is thus able to exchange information, documents and data automatically and directly. The workflows save time, money and headcounts by automating manual activities. Users are guided through the platform with a consistent, unique user experience: HR functions gain capacity and tools to transparently track and manage in real time; assignees (expats/designees) are closely guided on the stressful journey to focus on their real tasks: successful integration in the destination country and an immediate start in their new tasks.
And what do users say about our IND? Here are some of their feedbacks:
- “Simplified communication and more transparency on process steps are big improvements.”
- “Platform is easy to use and very helpful for finding the relevant documents.”
- “It’s great to have everything in one place, especially the documents and contacts, and to have full transparency on the end-to-end assignment journey.”
- “Very user-friendly platform”